Hotel Mogel’s Adam Mogelonsky recently spoke with Jason Emanis as part of buku’s Soundbites podcast series (with each video around 3 minutes long) to discuss employee wellness as a way to offset inflationary wages and The Great Resignation. Here are some of the points that they covered:

1. Housekeeping is a tough job, and the pay needs to keep in line.
— Wages have never been higher, so how do you compete?
— Provide opportunities for your Housekeeping Team to be rewarded and recognized by guests by implementing digital tipping.
— Guests don’t carry cash >> digital tipping boosts pay >> and because guests can rate their experience and leave a comment. Housekeepers get the recognition they deserve.

2. Create a sense of belonging by instilling family values and implementing employee wellness activities like:
— Eating staff lunches together
— Team exercises like stretching

3. For recruitment, provide a ‘light at the end of the tunnel.’ This can come through:
— Mentorship
— 1:1s
— Professional development
— Mapping their career and succession plan