In addition to our blog and ongoing opinion editorials in various hotel publications, every two years or so we compile these writings into anthology books designed to give hoteliers a deep understanding of the constantly evolving industry that is hospitality.
With seven books published thus far, we touch upon the foundational concepts, current trends and examples of success in branding, operations, guest service, staffing, food & beverage, sales, traditional marketing, digital marketing and emergent technologies.
