Is PR Still Relevant In A Digital World Media used to be simple. Print (newspaper and magazine) and broadcast were the primary sources of information for the traveler.... Read More
Hotel Employee Retention Is Critical The most recent job reports show that unemployment in the United States is at a multi-year low. Concurrently, immigration (both... Read More
Quizzing Your Team On The Trades With hospitality as no exception, reading industry trade publications is a critical aspect for on-the-job learning and career advancement, not... Read More
This Was The Best Big Game Ad As a former adman, I always relish the yearly football showdown in early February, not just for the game itself... Read More
The Don’ts Guide To Hospitality Leadership One overriding-yet-indirect maxim that has vast implications for leadership development is, “If you aim to do everything good, then you... Read More
Fixing Your Washroom Experience So much talk nowadays surrounds the concept of improving the guest experience. While this umbrella term applies to everything from... Read More
Your Website As ADA’s Latest Frontier You wouldn’t dare build a property nowadays without designated rooms for those who have special needs. All necessary compliances like... Read More
Evaluating Housekeeping In Minutes Per Room While you may know your operations so thoroughly that you can trust your intuition to prudently guide your next move,... Read More
The Intrinsic Value of Wellness and Training Seminars One of the underlying movements within modern corporate culture has been to transform the place of work into that of... Read More