Continuing Professional Development For Housekeepers While new legislation is emerging from all corners of the world to better safeguard workers, and more specifically housekeepers, from... Read More
Addressing Gender Inequality in the Housekeeping Department A topic I am hearing incessantly from numerous hoteliers at present is that they are having significant staffing problems, particularly... Read More
From a Year on the Road As 2018 draws to a close, I’m taking stock: a month in Japan, a wedding in Australia, three work trips... Read More
This Year Should Be A New Brand Embargo Every quarter, it would seem as though the major chains (although the minors aren’t excluded from this fallacy) launch another... Read More
What The 5-Star Promise Really Means In the early part of September, AHLA in partnership with Hilton, Hyatt, IHG, Marriott and Wyndham issued a press release... Read More
Making Housekeeping a Career A sweeping and long-term fear of mine for the hospitality industry is that we are failing to attract the best... Read More
Effectively Managing An Aging Workforce With millennials now the largest demographic in terms of spending power, a key focus for most hotels pertains to how... Read More
WEBINAR: Compliance with Cal-OSHA’s New Hotel Housekeeping Standard: Advice from an Ergonomist On October 25, Larry conducted a webinar with ergonomist, Ines Fernandes, to shed some light on what’s required for California’s... Read More
Why Outsourcing Hotel Staff Doesn’t Always Work The growing prevalence of outsourced labor within the frontline ranks of many guest-facing departments may have deep-rooted consequences that aren’t... Read More
