Balance Sheet Woes in Ten Parts Through over 30 years of working with both independent and franchise-branded properties, I have regularly heard the phrase, “Ownership is... Read More
An Obituary for the Hotel Business Center Born in the early days of personal computing, the hotel business center had its peak in the mid-1990s. At its... Read More
Are You Superstitious? Well, are you? Seems like an apt question for a Friday the 13th article. While the Western World increasingly moves... Read More
The Sound of Silence: In Search of Quiet Guestrooms I’m fascinated by the sounds of a hotel or, should I say, the distinct lack of sound. But before I... Read More
A New Year Means A New Third Space The modern hotel is not only a place for a good night’s sleep; it’s a place to see and be... Read More
Hotel Exterior Restorations to Enhance Sense of Place Hotel architecture is one of the more intricate and creative aspects of our industry. Even though most of us will... Read More
When Your Property Is In Sad Shape Recently, I had an unfortunate experience while staying at a branded property that was clearly well past its best before... Read More
The Power of Trees The last Friday in April is Arbor Day, and with Earth Day occurring a few days earlier, it’s a good... Read More
Your Quarterly Performance Audit is Here St. Patrick’s Day is a special time of year. Aside from the customary green attire and perhaps a celebratory pint... Read More