Cruise Lines as the Other Elephant in the Room for Hotels As the hotel industry gradually morphs into the more-encompassing ‘accommodations industry’, we hoteliers still can’t shake how much home sharing... Read More
Luxury’s Next Competitor Is Not a Hotel Every hotel property aspires to be luxury in one way or another, even as the word ‘luxury’ has become a... Read More
Attribute-Based Selling is Now Urgently Needed for Hotels to Survive As per the title, the point here is to explain why attribute-based selling (ABS) is mission-critical for 2021 and the... Read More
Pivoting for Pandemic Success with Lessons Learned from Newport Hospitality Group “You take the business wherever and whichever way it comes, but you need to be prepared to serve it,” started... Read More
Hotel Grand Strategy Starts with Your People A new year means a new mindset. And 2021 will be an interesting period as the entire hospitality sector looks... Read More
The Bittersweet Next Normal for the Hotel Industry By now, we’re all well aware of the dire state of Covid-related affairs still facing many tourism and hospitality operators... Read More
Summarizing the Financial Consequences of the Pandemic Is COVID-19 the Armageddon for the hotel industry? That’s the first question I asked Dr. Donald W. Wise, co-founder and... Read More
Four Interior Design Trends for the Post-Pandemic Hotel Once the greenlight was given, all businesses looked to reopen as quickly as possible after the lockdown. This has resulted... Read More
The Roger Smith Hotel and the New Working-from-a-Hotel Model Who is Roger Smith? As the hotel’s Director of Marketing and Co-Owner, John Knowles, jocularly explained during our time together,... Read More
