An Employee Scorecard to Solve Labor Shortages A central problem with the hospitality industry’s current labor crisis is that by framing it as a ‘crisis’ we are... Read More
The Travel Surge Highlights the Need for Great Prearrival Communication Picture yourself going through this small, yet frustrating, scenario as a business guest. During some free time between meetings, you... Read More
Zero-Cost Guest Experience Enhancements for 2023 Budget season is upon us, and 2023 is offering up quite a few question marks as to where to allocate... Read More
Introducing Integrated Business Intelligence and Its Game-Changing Potential for Hotels As they say, there are the problems you see and the ones you don’t. Many hotels may be operating under... Read More
Employing Creative Destruction — The Innovative Hotelier Podcast Now live here. Adam Mogelonsky recently sat down with Robin Trimingham of HOTELS Magazine for The Innovative Hotelier Podcast to... Read More
Tech Will Turn Limited-Service Hotels into Vending Machines From humble beginnings in the early 60s, as of 2020 vending machines blossomed into a $35 billion industry for the... Read More
How to Not Overwhelm New Hotel Hires in the New Normal The ‘new normal’ as a term has been blatantly overused, but now with some very serious signals indicating a proper... Read More
Protecting Hotel Online Reputations from Staffing Setbacks Our fingers are crossed that this summer plays out as forecasted, with a genuine travel recovery scenario leading to big... Read More
How a Holistic PMS and Booking Engine Solve Labor Shortages The labor shortages affecting hospitality aren’t going away, but this need not be an impossible challenge to overcome with the... Read More