Ten Questions to Ask Your Team for 2019 Every fall, hotel planning committees across the nation unfurl their mass of spreadsheets and, almost in unison, undertake the usual... Read More
Hotel Marketing Made Simple Through Playing Cards On my most recent Vegas stint, I lucked out on Three Card Poker with one hand holding a straight flush... Read More
Bringing Experiences into the Meetings Business With new technological disruption and rapidly gestating trends taking hold for other key revenue streams for hotels, the department that... Read More
Remember Your Turtles Many years ago and before I was smitten by the hospitality bug, one of my advertising agency clients was a... Read More
Fluevogs And Continuing The Guest Relationship A recent UPS delivery brought an unexpected surprise – a package for my wife from a small property in Newfoundland... Read More
Maximizing Your Experiential Travel Potential Saying that the future of travel is experiential is hardly revelatory for anyone who has keenly watched the rise of... Read More
Sell the Guarantee Oftentimes marketers and hoteliers alike get caught up in the big picture as they try to sell their products on... Read More
Counterarguments for Every Airbnb Defense While it is crystal clear to me and many other hoteliers that Airbnb is a harbinger of doom for regular... Read More
Time To Line Up Your 2018 Goals Most hoteliers in North America have had a pretty good run in 2017. Occupancies and rates have been steady if... Read More
