CRM Success Is Built On Partnerships Participating in a recent panel discussion in Toronto sponsored by Global Hotel Alliance (GHA) alongside experts from Acxiom, Serenata, Oracle... Read More
Analyzing Airbnb’s Advertising I have to hand it to the folks running Airbnb. Their brilliance in communicating their message makes all of us... Read More
Drumming Up Your War Tourism It’s long been on my bucket list to visit the beaches of Normandy and experience just a sliver of what... Read More
Building Summer Occupancy for City Hotels Temperatures rise. Humidity creeps up. Sounds like time to pack up and head to the nearest beach. While your team... Read More
The Sesquicentennial Sojourn A long word for something so simple! Canada is gearing up for its 150th anniversary as a nation, being celebrated from... Read More
Goal for 2018 – No More Offseason Consider this your quarterly performance audit, but thinking a bit more ambitiously, it is already time to look ahead to... Read More
How the Sharing Economy Impacts Select-Service Hotels Outer space may be the only place to escape the onslaught of the newly famous cadre of alternative lodging companies... Read More
Spring Is Here! What Are You Doing About It? With daylight savings flipping our clocks an hour forward on the 12th and with the sun crossing the equator this... Read More
In Vino Veritas LVI: Happy Liberalia Happy St. Patrick’s Day! This is something I extol with a grain of salt as today’s holiday, which is supposed... Read More
