Can Hotel Reviews Be Used to Measure Guest Wellbeing? Guest satisfaction scores are an industry mainstay, used a general barometer for service quality and the ability to attract more... Read More
The Fast and Slow Top Hotel Trends for 2022 The peak around New Year’s Eve is a time for libationary holiday parties (albeit downsized this year due to Omicron),... Read More
Medical Tourism as the Next Evolution for Wellness Let’s look beyond the forecasted travel recovery for the latter of 2021 for a moment – beyond the near-term ‘revenge... Read More
Making Your Spa Profitable in the New Normal with Integrated Tech With so much focus on getting heads in beds amidst the constant drama of COVID-19, hoteliers can forget that there... Read More
Looking Inward with In-Room Wellness Amenities While having strong revenue management will always be paramount for any hotel, growing ADR and making your nightly rates less... Read More
Leaning into Your PMS to Build Revenues in 2021 Budget season for hotels this year is a tedious affair with COVID-19 hindering us from using previous year’s data and... Read More
Using Sleep Science to Differentiate Your Hotel I’m not a biologist or MD, nor do I hold any other professional accreditation pertaining to the emerging field of... Read More
Growing Wellness Revenues in Four Quadrants While wellness has long been a primary driver for resorts and luxury properties, it is now reaching critical mass for... Read More
Mutual Success Through Product Placement Have you ever watched a movie and noticed that all the cops and robbers were driving only one brand of... Read More
