Luddites and the Modern Hotel Industry The pandemic has been an electric shock for hotels, especially with the latest variants continued to shake up recovery efforts.... Read More
Taking Stock of the Post-Pandemic Landscape and Moving Forward When Charles Dickens penned this perennially famous best-of-times-worst-of-times opener to “The Tale of Two Cities” in 1859, one can wonder... Read More
Improving Your Tech Stack Means Evaluating Your Human Stack The pandemic has made it abundantly clear that technology represents the key to long-term profitability for hotels. The adaptation of... Read More
Hotel Operations Platforms Now Enable ‘Utility Players’ Venturing down to HITEC in Dallas near the end of September, it was a tradeshow fraught with obstacles that hindered... Read More
Is It Safe? A Key Question on Hotel Guests’ Minds The 1976 movie “Marathon Man” has an unforgettably tense scene where Dr. Christian Szell (played by Sir Laurence Olivier) torturously... Read More
Consolidation of Data is the Next Big Step for Hotels As has been made abundantly clear throughout the trying times of the pandemic, the tech stack is the backbone of... Read More
Converging Once Again for HITEC Held in person for the first time since June 2019, the hotel industry’s premier show on technology took place in... Read More
Why HITEC Matters for Every Hotelier (Originally published on HOTELS Magazine on September 24, 2021) HITEC is just around the corner, happening in Dallas next week,... Read More
Tech Doesn’t Replace But Supports Guest Communications Nothing replaces the human touch, and we’ve yet to see a machine learning messaging app or AI program that can... Read More
