Tech Companies Helping Hotels for the Post-Coronavirus World While a definitive end to this crisis has not yet crystallized, all hoteliers must still prepare for this eventuality. The... Read More
Tech Companies Helping Hotels in Times of Need With the hospitality industry left spinning in the wake of the COVID-19 lockdowns, it is hardly the time to throw... Read More
Making Painful Chargebacks a Thing of the Past In a socially distanced world, one thing we are already seeing is far fewer in-person credit card transactions because people... Read More
2020 is the Year the Hammer Will Fall for Panic Button Noncompliance Panic buttons or electronic safety devices (ESDs) are rapidly becoming a necessity for hotels across the United States, not only... Read More
Using Sleep Science to Differentiate Your Hotel I’m not a biologist or MD, nor do I hold any other professional accreditation pertaining to the emerging field of... Read More
Five Necessary Steps to Support Guest Communications with Tech Hospitality will always be a people industry…at least for the foreseeable future. In the guest communications space, this means that... Read More
Safety Buttons Are A Reputation Management Imperative By now you should all have a baseline awareness of the spread of panic buttons and what solutions are available... Read More
Distinguishing Between an Influencer and a Guest Looking for a Free Weekend Stay On one of the properties for which I help in an asset management role, I’ve recently had to assume more... Read More
Panic Buttons are the Tip of an Infrastructural Iceberg As ESDs (emergency safety devices) start to reach mainstream adoption across the world, it’s critical that you not only make... Read More