Beat the Disruptors by Becoming One The true impact of the sharing economy and alternate lodging providers, as led by Airbnb, has yet to be truly... Read More
BITAC Presentation About Combating The Sharing Economy Last week, Larry gave a presentation in Miami for the annual BITAC Operations event on what hotels can do to... Read More
How Guests Purchase After The Path-To-Purchase A sound channel strategy is all about reaching customers with the right price on the platform where they are searching... Read More
Booking Engine Personalization to Adapt to the Experience Economy So much talk is made nowadays about the experience economy and how this affects the personalization of hotels, but how... Read More
Make 2019 the Year of the Prearrival Experience The coming year will see a continuation of many of the current trends in hospitality – personalization, wellness, local partnerships... Read More
How Guests Interpret WiFi Service WiFi is as essential to modern travelers as running water and heating in the rooms, so why let it be... Read More
Beware the True CapEx of IoT The internet of things (IoT) holds great promise for augmenting the hotel experience and helping brands keep guests engaged with... Read More
What Makes a Hotel Conference Organization Tick As a hotelier, when you’re in the thick of juggling all the necessary daily tasks, you seldom have time to... Read More
New Tech & Traveler Trends by MicroMetrics Larry was quoted in a newly published report by MicroMetrics on new traveler and hospitality technology. Download and read the... Read More
