Hoteliers are Guilty Until Proven Innocent This is an actual case, one that I believe underscores a fundamental flaw in our current social media environment. A... Read More
What’s Most Important in a Travel Tablet App? I’ve known Daniel Brody for going on 15 years now, all the way back to his time as a tech... Read More
Discussing the Benefits of Google Hotel Finder As you might already know, Google is making a big push to open a new channel for hotels to reach... Read More
Hotels and Klout Don’t Mix Hotels, take heed. There’s a new web-born trend snaking its way into the methods by which we determine who gets... Read More
IE7: Rest in Peace As an operator of an agency that helps create new websites for hotels, it irks when my hotelier clients sound... Read More
WHOIS is a Crucial Internet Term for Hotel Owners and Operators Imagine losing your website and your email. Imagine having to pay a ransom to a mysterious hijacker to recover your... Read More
ResortsAndLodges.com Website Re-Launch With TripAdvisor represented as the goliath of the social travel industry, the battle of the online travel sites is finding... Read More
Enter Kimpton’s New Lobby Tablets I’m a big proponent of tablets – both for heightening interaction with guests and for back of house use with departmental staff. That’s... Read More
Free Wi-Fi: Learn from the airports! I read a lot of online hotel reviews for properties all over. My goal is to try to figure out... Read More