Tech Will Turn Limited-Service Hotels into Vending Machines From humble beginnings in the early 60s, as of 2020 vending machines blossomed into a $35 billion industry for the... Read More
A Decade Ahead for Post-Pandemic Hotel Experiences Guest expectations and desires have changed coming out of the pandemic – that’s a no-brainer. But thinking beyond the pent-up... Read More
Protecting Hotel Online Reputations from Staffing Setbacks Our fingers are crossed that this summer plays out as forecasted, with a genuine travel recovery scenario leading to big... Read More
How a Holistic PMS and Booking Engine Solve Labor Shortages The labor shortages affecting hospitality aren’t going away, but this need not be an impossible challenge to overcome with the... Read More
Can Hotel Reviews Be Used to Measure Guest Wellbeing? Guest satisfaction scores are an industry mainstay, used a general barometer for service quality and the ability to attract more... Read More
The Three Domains of Protecting Hotel Payments and Revenues With so many difficulties from the pandemic still playing out, the calendar year of 2022 for hospitality will mark a... Read More
Competing with Short-Term Rentals for Leisure and Small Groups With travel recovery getting underway, hoteliers would be wise to closely follow the performance of home sharing platform bookings relative... Read More
Meeting the Now Mandatory Guest Expectation for Mobile Apps and Keys Coming out of the pandemic, there are some changes that will slowly subside and others that we are quickly realizing... Read More
Soft Tech for F&B to Meet Lasting Remote Worker Demand As the pandemic wanes throughout the spring of 2022, we will experience a similar pattern as we’ve seen for the... Read More
