Rearranging the Communications Hierarchy in the Post-Pandemic Now that Covid is waning, it is time for us to re-examine how to use communications media to our full... Read More
Ways That Hotels Can Make Money from the Metaverse (Part 2) Lengthy and chunky explanations of each specific use case compelled us to make this a two-parter consisting of a total... Read More
Hotels Must Embrace Creative Destruction with an Emphasis on Destruction The new economy presents numerous challenges for hotels with the three biggest elephants in the guestroom being spastic occupancies from... Read More
Ways That Hotels Can Make Money from the Metaverse (Part 1) The metaverse seems to be all the rage right now, but is it just hype or will it actually take... Read More
Teams with Great Tech as the Top Driver for 2022 Recovery The human brain craves dichotomous thinking – yes or no, black or white, left or right and so on. But... Read More
Hotels Need to Measure More Than Just Revenue Hoteliers live and breathe guest experience. That’s what we’re classically trained in, but most of that is absorbed as a... Read More
The Fast and Slow Top Hotel Trends for 2022 The peak around New Year’s Eve is a time for libationary holiday parties (albeit downsized this year due to Omicron),... Read More
How Hotels Can Dip Their Toes in the NFT Waters With all the hype throughout 2021 concerning blockchains, cryptocurrencies, nonfungible tokens (NFTs) and the dawn of the metaverse, now is... Read More
Hotel Reviews are Everything and How to Get Them Obvious to everyone, travel habits have changed immensely since the start of the pandemic. Even as international travel resumes in... Read More