Speaking Engagements

Examples of Larry’s Keynote Speeches:

1. TNT (Teams N’ Tech) Solutions for the Labor Crisis: Exploring the opportunities to improve how well your teams work via the integration of new technologies, in addition to other organizational changes so any hotel is prepared to thrive in the face of ongoing labour challenges. With our forecast that the current staffing and managerial shortages will persist for the rest of the decade, hotels must take a comprehensive approach to get the most from their teams, requiring a deft combination of cultural changes and automation.
2. Ten Innovations You Can Use Today: A fast-paced, motivational speech on the latest service tips, amenities, SOPs, F&B trends, wellness trends and technologies that any hotel can implement both quickly and cheaply to achieve tangible results inside of two business quarters.
3. In Search of Hotel Excellence: Hoteliers spent so much time at their own properties that they often miss the big strides that other brands in other countries have made to win guests over. In this discussion, your team will learn what makes a modern hotel great, with numerous examples of real world hospitality excellence gleaned from four decades of worldwide travel across all hotel categories (with a focus on luxury and now lessons from cruise lines), all so you have a clear direction for how to improve your own organization.
4. Innovations in Housekeeping: Addresses technology designed specifically for the housekeeping department and other best practices to modernize this department in order to make it a true property differentiator while still minimizing costs and retaining housekeeping team members.
5. Tactical Magic for Your Group Sales Team: A proven, straightforward guide for the sales team to learn how to build and execute hotel group sales campaigns for maximum impact.
6. Leadership for Aspiring Technologists: How to move your way to the top with ten key lessons learned.

Examples of Adam’s Keynote Speeches:

1. Big Ideas for the 2020s: Examining broad areas of critical thinking essential for understanding where the hotel and travel industries are headed from now until 2030. Discussed topics include the long-term impact of COVID-19, demand for authentic experiences, wellness, the aging of the baby boomers, Gen Y+Z travel behaviours, home-sharing platforms, environmentalism, ESG, the rise of true globalism and emergent technologies.
2. Introductory Concepts for Web3 and the Metaverse: Broken into four parts, this speech explains basic terminology for both of these future tech areas then goes into near-term and futuristic use cases for each while highlighting some current vendors actively making these trends a reality and key news items to look out for.
3. An Optimistic Approach to the Age of the Sharing Economy: Identifying the essential steps hotels must take to protect themselves from the impact of Airbnb and other alternate lodging platforms, mostly pertaining to technologies, using your guest data to ramp up personalization, how home sharing is changing guest behaviour and how to evaluate capex decisions.
4. The Hotel-OTA Relationship: Understanding how to move your web-generated business from OTAs to brand.com as well as utilizing these channels to get more new customers. With a technology focusing on ways to optimize the direct channel as well as convert OTA customers, some attention is also given to how service and team training factor into this initiative.
5. Guest Service as Technology’s Final Frontier: The service promise is a hallmark of any great hotel, and yet with the current labour challenges fulfilling that promise becomes increasingly costlier. This speech addresses the specific technology requirements and necessary automation to quickly increase the speed and personalization of service at any hotel, no matter its labour situation or star rating.