In this episode of the GAIN Momentum Podcast, Hotel Mogel Partner and GAIN Advisor Adam Mogelonsky and Neil Foster, fellow GAIN Advisors, discuss the nonfiction book “Generations” (2023) by Jean M. Twenge PhD and its implications for hospitality in terms of finding customers amongst Boomers, Gen X, Millennials and Gen Z, as well as how the workforce is changing amongst these generations.

As background, here is the book’s description from Amazon:

A groundbreaking, “lavishly informative” (The New York Times) portrait of the six generations that currently live in the United States and how they connect, conflict, and compete with one another—from the acclaimed author of Generation Me and iGen.

Watch or listen to the full episode here.