In this episode of the GAIN Momentum Podcast, Hotel Mogel Partner and GAIN Advisor Adam Mogelonsky interviews John Smallwood, President at Travel Outlook, the maker of Annette, the virtual hotel agent.

Travel Outlook is a hospitality services company specializing in hotel reservation call center solutions and AI-powered guest communication. Its services help hotels increase direct bookings, enhance guest satisfaction, and improve revenue through expert reservation support and voice automation.

Watch or listen to the full episode here.