Sense of Community as a Growth Strategy with Andaz Mexico City Condesa The idea of an urban hotel embedding itself into the surrounding community is nothing new, but for many properties it... Read More
Lobby Renovations Are an Irrational Expense Yet Essential for the Guest Experience Summary: As the place where first impressions are codified by guests, the lobby experience must be strong. Thinking broader, a... Read More
Before Covid and After Covid The terms BC (Before Christ) and AD (Anno Domini) define the numerical labels of the Gregorian Calendar that is in... Read More
A Small Hotel on the Frontlines with the Delta Variant The delta variant is slowly but inevitably absorbing the news cycle heading into Autumn 2021 as cases swell across the... Read More
Building Bleisure with Outdoor Office Pods Remote work is here to stay. Even if companies start to require teams to return to a central office following... Read More
After the Clean Comes the Next Round of Cleanliness Theater All the way back in March 2020 when the lockdowns first started to hit, hoteliers became cognizant not only of... Read More
Long Live the New Business Center Prior to the pandemic, many had forecasted the business center to be a dead concept for hotels. Relegated to some... Read More
A Tale of Two Covid Guest Profiles It was the best of times (for videoconferencing stocks and online retail); it was the worst of times (for practically... Read More
Pandemic Lessons from a Las Vegas Hotel Leader The city of Las Vegas always presents an interesting picture for the state of global hospitality. Often standing in contrast... Read More