Soft Tech for F&B to Meet Lasting Remote Worker Demand As the pandemic wanes throughout the spring of 2022, we will experience a similar pattern as we’ve seen for the... Read More
Hotels Must Embrace Creative Destruction with an Emphasis on Destruction The new economy presents numerous challenges for hotels with the three biggest elephants in the guestroom being spastic occupancies from... Read More
The Keys to Keeping Talent in a Hotel Labor Shortage The labor market for hospitality is what it is right now. As travel recovers, it may stay at its current... Read More
The Business of Busyness at Hotels A new phrase that entered the zeitgeist in 2021 was ‘Zoom fatigue’ for what should be obvious reasons. Besides the... Read More
Improving Your Tech Stack Means Evaluating Your Human Stack The pandemic has made it abundantly clear that technology represents the key to long-term profitability for hotels. The adaptation of... Read More
Two Pizzas for Hotel Manager Meetings Amidst a labor shortage, hotels the world over are looking to do more with less, be it digitalizing or automating... Read More
Hotel Operations Platforms Now Enable ‘Utility Players’ Venturing down to HITEC in Dallas near the end of September, it was a tradeshow fraught with obstacles that hindered... Read More
General Manager General Marshall When it comes to lessons in organizational skills, look no further than General George C. Marshall. For reference, he was... Read More
Using an On-Demand Worker Platform to Thrive When Groups Return When are groups coming back? This is undoubtedly a question on many hoteliers’ minds, but perhaps the better question is,... Read More