Cleanliness is More Than Theater for Front and Back of House No matter what proclamations are made by various governments, the CDC, the WHO or any other regulatory bodies, PPE, sanitization... Read More
Automating Content Distribution to Maximize Travel Bubble Bookings The vaccine rollouts are progressing, which means the rebuilding of traveler confidence isn’t far behind. The next big step is... Read More
Senior Team Alignment Critical for Leisure and Group Recovery Success The recovery in the leisure sector is imminent, and we argue that small groups aren’t far behind given that ‘revenge... Read More
Every Hotelier in Every Role Must Now Understand Technology Traditionally, aspiring hoteliers enter the industry because they have a passion for service. And we have groomed them as such.... Read More
Using Tech to Source Quality Workers When Guests Return The hotel industry is facing a colossal staffing problem as recovery gets underway. With all that pent-up demand and renewed... Read More
Reexamining the Communications Hierarchy for Centennial Guests It seems like just yesterday we were talking about how to adjust your method of communications to better appeal to... Read More
Adjusting to the Post-Pandemic Digital Communication Hierarchy Long after the mandatory work-from-home orders have softened, the COVID-19 pandemic continues to alter the way hoteliers communicate with customers... Read More
Covid Labor Highlights the Need for Payment Efficiency The hardships of the pandemic continue to play out for hotels in numerous ways, one of the most jarring being... Read More
How Software Resolves Covid-Related Personnel Issues With the new safety guidelines from COVID-19, hotels have been mandated to disrupt, reconfigure and combine many operations, as well... Read More
