Hotel Tech is the Foundation for Wine Revenues Anyone who has worked with us knows that we’re crazy about wine. Even though it’s essentially fermented grape juice coming... Read More
All Hail Hotel QR Codes After a frenetic week down in Orlando at the end of June for this year’s HITEC, it’s clear that one... Read More
Framing Hotel Operations with the Peak-End Rule If you haven’t read Nobel laureate Daniel Kahneman’s “Thinking, Fast and Slow” (2011), don’t worry; its applications for hotels, while... Read More
From B&B to B&L for a Hotel Package The bed and breakfast (B&B) bundle is the classic of classic packages that nearly any hotel can use to help... Read More
Experiential Hotel Packages Set to Bloom in the Post-Pandemic The travel recovery that hotels are gearing up for over the next year will not see the same guest behavior... Read More
Competing with Short-Term Rentals for Leisure and Small Groups With travel recovery getting underway, hoteliers would be wise to closely follow the performance of home sharing platform bookings relative... Read More
The American Plan to Restart Recovery A legacy term from a bygone era of tourism, an American Plan – typically denoted as the acronym AP beside... Read More
Haunted Hotels as an Important Marketing Lesson Not exactly a new trend per se, but recently haunted hotels – under the broader banner of ghost tourism –... Read More
Hotels Need to Measure More Than Just Revenue Hoteliers live and breathe guest experience. That’s what we’re classically trained in, but most of that is absorbed as a... Read More
