Quarantine Culture and Its Legacy for Hotels One of the main thrusts behind the term ‘the new normal’ has been to emphasize the binary and irreversible shift... Read More
Supercommuters as a Revenue Source for Urban Properties While many companies are yearning for the days of intra-office camaraderie to return once COVID-19 is behind us, it’s becoming... Read More
Here’s Why Fast and Free WiFi is Still Critical in 2021 It’s a lucrative and commendable effort for a hotel to investigate any and all means to implement technological solutions that... Read More
Attribute-Based Selling is Now Urgently Needed for Hotels to Survive As per the title, the point here is to explain why attribute-based selling (ABS) is mission-critical for 2021 and the... Read More
Pivoting for Pandemic Success with Lessons Learned from Newport Hospitality Group “You take the business wherever and whichever way it comes, but you need to be prepared to serve it,” started... Read More
Streaming Service Teachings for Building Direct Channel Revenues With hundreds of millions of global subscribers to the likes of Netflix, Amazon Prime, Disney+, Apple TV, Hulu or any... Read More
January is the New December for 2021 While it is definitely too late to discuss marketing opportunities for the holiday season of 2020, what’s critical is that... Read More
Reexamining the Communications Hierarchy for Centennial Guests It seems like just yesterday we were talking about how to adjust your method of communications to better appeal to... Read More
Looking Inward with In-Room Wellness Amenities While having strong revenue management will always be paramount for any hotel, growing ADR and making your nightly rates less... Read More
