Hotels with Ancillary Revenue Streams Need a CDP Purpose-Built for Hospitality (Article originally published on Hospitality Net) What’s the keystone system that a hotel should build its tech ecosystem around? Up... Read More
Financial Analyses Beyond RevPAR with a CDP as the Engine (Originally posted on Hospitality Net) From the latest World Panel as part of the Thematic campaign with Revinate where I... Read More
GenAI Copiloting Use Cases for Hoteliers Applicable Today (Originally published on Hospitality net on Friday, June 14, 2024) One of the foremost ways that generative artificial intelligence (GenAI)... Read More
Machine Learning from PMS Data Extraction Enables Personalization and Segmentation (Article originally published on Hospitality Net here) In the latest Thematic World Panel, we posed the question of how primary... Read More
Generative AI Agents Promise to be a Boon for Hotel Operations (Article originally appeared on Hospitality Net on March 14, 2024) As of now, the common sentiment around Generative AI (genAI)... Read More
The New Frontier of Integrated Welltech for Hotels Every industry has its jargon and its acronyms. For hotel technologists, this is the PMS, CRS, POS, IBE, CRM, BI,... Read More
Data Maturation Represents the Essential Reason for Deploying Machine Learning Today (Originally published on Hospitality Net on March 11, 2024) From the recent articles that Oracle Hospitality has published on both... Read More
Voice Channel Resilience and Added Value for Upscale and Luxury Hotels As consultants, our niche is, per the title, upscale, premium, luxury and ultraluxury hotels and resorts, helping owners solve ‘strategic’... Read More
Attribute-Based Shopping for Hotels in the Wake of the AI Craze Artificial intelligence (AI) is at the forefront of hospitality technology heading into 2024, and in looking at specific tasks where... Read More