Process Innovation as the Core Engine for Hotel Technology Implementation Reflecting on the past year and a half, have you noticed that the pace of the world has seemed to... Read More
Sleep-Friendly Hotel Design Always Starts with the Bed It’s said that the average person spends a third of their life in bed, so wouldn’t it make sense to... Read More
This New Integration Signals the Next Phase of Hotel Labor Controls In speaking with hotel owners and management company executives, staffing and labor costs are perennially two of the top concerns.... Read More
Generative AI Will Reorient Guest Behavior Around Chatbots There’s a sea change for the travel world happening on the heels of this year’s AI craze, but like previous... Read More
This Is Why You Need Great Tech-Enabled Hotel Employee Experiences Since well before the pandemic, hotels have been in the midst of an ‘operations revolution’, largely by deploying better and... Read More
Think Visualization for the Hotel Metaverse Okay, the hype part for this new technology is clearly over (at least according to the Gartner Hype Cycle). But... Read More
The One Profit Center Your Hotel Is Missing Is Water “Will that be still or sparkling?” as a question asked by servers is about to get far more complicated, and... Read More
Prioritizing the Human Stack to Enable Tech Growth Hotel executives are well aware of the challenges that cumbersome tech stacks and siloed data have created. And yet the... Read More
Turning Up the Dial Knob on Hotel AI With the dawn of ChatGPT and others of its ilk, the two of us have remarked upon how this chic... Read More