Insights
1,500+ Articles on Hotel Trends
Things are moving fast for hotels — too fast for traditional academia to keep up. The only way to stay ahead is to constantly read the trades, find out what’s trending and think critically about how to evolve your operations. Continually updated, this is a repository of every article on hospitality we’ve written to date (now over 1,500) as well as updates on our speaking engagements, podcast appearances and other Hotel Mogel news.
Call it heart; call it soul. A luxury hotel’s core commitment to stewardship is reflected in the morale and demeanor of every team member, as well as in the exclusive experiences offered and, ultimately, the ADR that the hotel can command. The quintessential example of this virtuous circle is Six Senses Rome, the first urban property for this eco-wellness-centric ultraluxury brand by IHG.
A select few hotels are rising to the challenge of innovative meetings and events, and nowhere is this megatrend better exemplified than in the ultraluxury category where guest expectations all but mandate perfect service delivery and genuine authenticity. This brings us to our interview with Tekeyo Bodie, Director of Catering & Events at the Rosewood Baha Mar in Nassau, Bahamas, who has the unenviable responsibility of designing, coordinating and executing all the technical details that turn those magical touches into a reality.
The Raffles Singapore is hallowed ground for the hospitality industry. A pilgrimage to there should be on everyone’s bucket list, but with such a storied past this can create an almost impassable bar for guest expectations. Yet from our latest visit, exceeding expectations is nevertheless the outcome for every guest, and therein lies a world of instruction on how to operate an ultraluxury hotel.
When most of us are primed with the term ‘hotel technology’, we conjure thoughts of the PMS, guest profile data, inventory distribution, cabling infrastructure, energy management, credit card processing, cybersecurity and the like. But as more and more brands start to integrate advanced wellness practices into their spas or rooms to drive guest satisfaction, longer LOS and total revenue, hoteliers and IT professionals would be wise to have a cursory understanding of the vast world of technologies that are helping evolve and expand the footprint of wellness at hotels.
As background for those not from Canada, Tremblant is a picture-perfect ski village under two hours northwest of Montreal in the Laurentian Mountains. With numerous small hotels, chalets, lodges and short-term rentals to choose from, Tremblant is perhaps the closest thing that North America has to a charming French of Swiss alpine town, wherein the 312-key Fairmont Tremblant has always stood at the luxury resort pillar of the destination since its opening in 1996.
